Review management
More honest reviews, and a reply to every one
Most happy customers never leave a review because nobody asks. We ask every customer, the same honest way, and make sure every review gets a reply.
Reviews looked after for you
A request to every customer
After their visit, every customer gets the same short message asking for an honest review.
One gentle reminder
If they haven't left one, they get one reminder. Never more, and they can opt out.
A reply to every review
Written in your voice and checked by a person before it goes live. We aim to reply within 2 working days.
Heads-up on bad reviews
We tell you about 1 and 2-star reviews within 1 working day, so you can put things right.
Reporting fake or abusive reviews
If a review breaks Google's rules, we report it for you. Google makes the final decision.
Monthly summary
How many new reviews you got, your rating, and what customers are saying.
Done the right way, every time
What we never do (it's against the law in the UK)
- Write, buy or post fake reviews.
- Offer rewards, discounts or freebies for reviews.
- Send unhappy customers somewhere else so they don't reach Google.
- Only ask the customers we think are happy.
20 to 91 Google reviews in just over three months
20 to 91
Google reviews, July to October 2026
4.6 to 4.9
Google star rating over the same months
100%
of his Google reviews answered, in his own voice
24/7
online booking with confirmations and reminders
Avlon's Hair Studio, Swindon. Figures from his public Google profile. Every business is different, so we never promise a set number of reviews.
Review requests and replies
£46/month
Included in Business Starter (£99 a month), with 100 texts a month.
Questions about reviews
Let's talk about your business
Message any time. I usually reply the same day. No cost and no pressure, just an honest chat about what would help.I speak English, Konkani and Hindi.