We monitor every review, write the responses, and run a compliant request system after every appointment, so your profile keeps growing without putting you on the wrong side of the DMCC Act 2024.
ICO registered (ZC134553) · DMCC Act 2024 compliant · GDPR-compliant · Registered in England and Wales
Human-reviewed
Always human
Every response is human-reviewed before publishing.
24 working hours
Reply target
Our target is a reply to every review within 24 working hours, counted during our published opening times. See our Terms for the full definition.
Google+
Platforms covered
Google as standard, plus Trustpilot, Facebook, Yelp and others managed where the platform allows.
Fully managed
Eyes on your profile
Your connected profiles are actively monitored as part of our managed service, so new reviews are picked up and answered within our target time.
Healthcare
Patient reviews carry more weight than any other marketing you'll do this year, and they're also the one place where a clumsy reply can breach GDPR. We write responses that protect patient confidentiality, demonstrate clinical care, and stay inside the rules that apply to UK practices.
Property
A prospective vendor will Google your firm long before they pick up the phone. UK property professionals describe online reputation as “paramount” for a reason: the deciding factor is rarely the valuation. It's the profile they see first.
Trades
Homeowners describe finding a tradesperson on Google as “a total lottery”, and they choose the firm that looks like it isn't part of that lottery. We make sure your profile is the one with the active responses, the recent reviews, and the rating that earns the call.
Every negative review left without a professional response signals to potential customers that you do not care. Many consumers will avoid a business after reading even one unanswered negative review.
When a potential customer searches for a business like yours, they see your 3.9 stars next to your competitor's 4.7. Your competitor receives the enquiry. You do not.
Hoping that customers leave reviews does not produce results. Without a compliant system actively generating reviews from real customers, your profile stagnates while competitors continue to grow.
We aim to publish a considered, on-brand reply within 24 working hours of every review landing on your profile. The next person scrolling your reviews sees a business that's paying attention, not one whose last response was eight months ago.
Every customer who completes an appointment gets the same simple request to leave honest feedback. No filtering, no incentives, no asking only the happy ones. That is the only kind of review programme that survives the DMCC Act 2024.
Every Noxvik plan starts with a DMCC Act audit and operates inside its rules from day one. If a competitor's review-management agency is still gating, filtering, or scripting fake reviews, your profile is the safer place to land.
Everything your online reputation needs. Nothing it does not.
We monitor your connected review profiles as part of our managed service and aim to respond to every review within 24 working hours, counted during our published opening times. Google Business Profile is covered as standard; Trustpilot, Facebook, Yelp and other nominated platforms are covered on a reasonable-endeavours basis where that platform allows. Each response is professionally written, reviewed before publication, and consistent with your brand voice.
After each appointment, your customer receives a review request by SMS or email. Every customer receives the same message with no filtering. Fully compliant with platform policies and the DMCC Act 2024.
We keep every element of your profile accurate and optimised, including opening hours, photographs, services, Q&A, and categories. A stronger profile ranks higher in local search results.
We assess your current review practices against UK law and platform policies. If anything places you at risk, we help you fix it before it becomes a problem.
We track up to three competitors' ratings, review volumes, and response patterns, so you always know where you stand.
A comprehensive monthly report covering your review growth, rating changes, and response rates. Clear, actionable data with no unnecessary jargon. Growth Plans also include competitor comparison.
Every plan includes compliance auditing and GBP optimisation as standard. Protecting your business should never be a premium add-on.
DMCC Act 2024 non-compliance: fines up to £300,000 or 10% of global annual turnover, whichever is higher. Compliance auditing is included on every Noxvik plan.
Essentials
£495/month
About £16 a day
One-off setup fee: £595 (non-refundable)
First 3 months: cancel anytime with 30 days notice. After month 3: 12-month commitment, 30 days notice to leave at the end of each term.
Best for: Solo trades, small clinics
Growth
£695/month
About £23 a day
One-off setup fee: £595 (non-refundable)
First 3 months: cancel anytime with 30 days notice. After month 3: 12-month commitment, 30 days notice to leave at the end of each term.
Best for: Established dentists, multi-staff trades
+£195/month per extra location
Add as many locations as you need. Same service, same response times, one simple add-on.
Save 10% when you pay annually
Pay for 12 months upfront and save 10%. Available on every plan after your initial 3-month period.
Prices may be reviewed once a year. Any change is capped and notified in advance. See our Terms of service.
From initial consultation to measurable results in three steps.
We review your online presence, including your ratings, response history, and competitor landscape. You receive a free Reputation Scorecard showing exactly where you stand.
We connect your review profiles, including Google Business Profile and any other platforms you nominate, and configure compliant review automation. Google Business Profile is fully managed; other nominated platforms are covered on a reasonable-endeavours basis where the platform allows.
From day one, every review is monitored, responded to, and reported on. You focus on running your business. We take care of your online reputation.
Most UK businesses arrive having tried one of three other things. Here is how each one tends to fall short, and what Noxvik does instead.
Software automates the request but leaves you to write every reply. Customer reviews of these tools repeatedly cite templated, AI-feeling communications and contracts that are hard to leave. Several still recommend review-gating practices that are now unlawful under the DMCC Act 2024.
Noxvik: a done-for-you service. Every response is written and human-reviewed before publication. Three-month minimum, then rolling 12-month terms with 30 days' notice to the term end.
Responses are reactive, inconsistent, and often defensive. Some reviews go unanswered for months. Nobody on the team owns the DMCC compliance question, which means the practices you have today may be the practices the CMA fines you for tomorrow.
Noxvik: every review answered within our 24-working-hour target, in your brand voice, with a documented compliance audit baked into every plan.
Online reputation is a side service, not a specialism. Most generalist agencies have not updated their playbook for the DMCC Act 2024, and responses are often written without the British voice or sector knowledge your reviews actually need.
Noxvik: UK-only, reviews-only. The DMCC Act and platform policies are built into our process from day one, not a bolt-on.
Book your free 15-minute Reputation Audit. You'll come away with a clear picture of how your profile is performing, how you compare to local competitors, and what the gap is costing you in lost enquiries.
No sales pitch. No obligation. Just data.
A scored Reputation Scorecard, a side-by-side comparison against your three closest competitors, and three specific changes you can make this week. No sales pitch. No obligation.
We onboard a limited number of new clients each month so every onboarding gets full attention.
Pick a time that works for you. The calendar opens in a new tab.
Or email us directly at hello@noxvik.com.